Terms and Conditions

Welcome to ArtFelt Puzzles! These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our site, you agree to be bound by these terms.

1. General Information

This website is operated by ArtFelt Puzzles. Throughout the site, the terms “we”, “us”, and “our” refer to ArtFelt Puzzles. We offer this website, including all information and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or state of residence. You may not use our products for any illegal or unauthorized purpose.

3. Products and Services

All descriptions of products and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. We make every effort to display products as accurately as possible, but we do not guarantee that the colors or details will be exactly as seen on your device screen.

4. Orders and Payment

  • We accept major credit cards and secure payment options listed at checkout.
  • You agree to provide current, complete, and accurate purchase and account information.
  • We reserve the right to refuse any order for any reason, including suspected fraud or violation of these Terms

5. Shipping and Delivery

  • Orders are typically processed within 1–2 business days.
  • Delivery times vary depending on your location. See our Shipping Policy for more details.
  • We are not responsible for delays due to customs or unforeseen circumstances.

6. Returns and Refunds

We offer a 14-day return policy on unopened and unused puzzles. If your item arrives damaged or defective, please contact us at support@artfeltpuzzles.com. For more information, refer to our Return Policy.

7. User Content

If you submit reviews, images, or other content, you grant us the right to use, reproduce, and display such content for promotional or marketing purposes.

8. Intellectual Property

All content on our site — including text, images, logos, and product designs — is the property of ArtFelt Puzzles and is protected by copyright and intellectual property laws. Use of our content without permission is strictly prohibited.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our site or purchase of our products.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of  without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of those changes.

12. Contact Information

If you have any questions about these Terms, please contact us at:
support@artfeltpuzzles.com